Turn More Leads Into Booked Jobs
Six services that answer, follow up and book for you, day and night. Each dot below is a job landing on your calendar, or a new Google review.
Free 30-minute call with Ty · Month-to-month, no contracts
See It With Your Business Name
Pick your trade and type your business name to see every text with it. Nothing you type leaves this page.
- Starts it
- Decision
- Comes to you
- Booked
Starts when a customer calls
24/7 Phone Answering
Every call gets answered, day or night, and every caller ends up booked or on your call-back list.
- Best for After hours, busy days, and calls you miss while on a job.
- You get No call ends in voicemail, and no caller gets forgotten.
- Hear the receptionist live on our home page
- A customer calls your numberThe same number they always call. Nothing changes for them.
- Who answers?You choose: every call, only after hours and weekends, or only the calls you miss.
- You pick upWhen you pick up, directly or after the receptionist puts a caller through, the call is yours and the receptionist stays out of it.
- The AI receptionist answersIt greets callers in your business name, answers common questions from facts you give it, and says it is an AI if asked.
- Needs a person?If the caller asks for you, or the call needs a person, it puts them through.
- Rings your cellYou hear who is calling before you are connected.
- Booked on your calendarEveryone else can book, move or cancel a visit during the call, using only times you are really free.
- Message takenIf you cannot pick up, or the caller is not ready to book, it takes their name, number and reason, reads the number back, and says you will call.
- Texted to you right awayEvery message comes to your cell as a text: the caller's name, number and what they need.
- Your call-back listEvery message, and every caller who hung up before booking or leaving one, is listed for you to call back.
Dana Example caller
- Incoming call · 9:42 PM
- After hours: the receptionist answers
- Thanks for calling your business. How can I help?
- Hi, can I book a roof inspection?
- I have Thursday at 2:00 PM open. Should I put you down?
- Yes, please.
Your calendar
Thu 2:00 PM · Roof inspection · Dana
Starts when a form comes in
New Lead Follow-Up
Every form lead gets an answer within minutes, then a few spaced follow-ups until it books or says no.
- Best for New leads from your website and your ads.
- You get Leads hear back in minutes, before they call the next company.
- A new inquiry comes inA form on your website or your ads starts it. Nobody has to remember to follow up.
- Agreed to texts?Texts go only to people who checked the box, and only during daytime hours. Everyone else gets email.
- Series endsNo reply after the last note ends it. It never loops and never spams your homeowners.
- Every reply is read and sortedA reply, a call back, a booking, or you marking the lead as being worked in your CRM stops the series. It is sorted: ready to book, a question, later, or stop. Nothing goes back until you approve it.
- Stop or laterStop removes them for good. Later ends the series and sets one check-in for next month, as the note offered.
- Question? You approve the answerIt comes to you with a drafted answer. You approve or change it with one reply. It only uses prices you have given it.
- Booked on your calendarThey pick a time, and it lands on your calendar with their name, phone number and what they need.
Dana Example lead
- New inquiry from Dana · 2:14 PM
- Dana agreed to texts
- Hi Dana, this is your name with your business. Thanks for reaching out about your roof. What day works best for a roof inspection? Reply STOP to opt out.
- Hi Dana, it's your name at your business again. I have Tue 9:00 AM or Thu 2:00 PM open for your roof inspection. Would one of those work? Reply STOP to opt out.
- Thursday at 2 works.
- Dana is ready to book Thu 2:00 PM. Nothing goes back until you approve it.
- Booked · Thu 2:00 PM
Your calendar
Thu 2:00 PM · Roof inspection · Dana
Starts when you send an estimate
Estimate Follow-Up
Every estimate you send gets followed up on schedule, so no quote gets forgotten.
- Best for Estimates and quotes that have not been signed yet.
- You get You hear yes, no, or why. Not silence.
- You send an estimateEach estimate joins the follow-up on the day it goes out.
- Agreed to texts?Texts go only to people who agreed, during daytime hours. Everyone else gets email.
- Estimate closedNo reply after the last note closes it. Nothing more is sent.
- The reply is read and sortedA reply, a call back or a signed estimate stops the follow-up. It is sorted: ready to go ahead, a concern, not yet, or no. A yes to a question in a note is not taken as going ahead. Nothing goes back until you approve it.
- Concern or not yet? You decideQuestions, price pushback and requests to keep it open come to you with a drafted reply. You decide the answer and any change to the price.
- Accepted and scheduledWhen they are ready to go ahead, you set the start date. It goes on your calendar, and the customer gets a confirmation with the date.
- Closed with the reasonA no is closed politely, with the reason noted, so you see why jobs slip away.
Dana Example customer
- Estimate sent to Dana
- Hi Dana, your name from your business. Did the estimate for your roof answer all your questions? Reply STOP to opt out.
- Hi Dana, your name again from your business. Is anything holding you back on your roof, like timing, price or a question about the work? Reply STOP to opt out.
- Mostly timing. Could you start after the 15th?
- Dana asked about timing. A drafted reply is ready for your OK.
- Yes, we can start after the 15th. Should I put you on the calendar?
- Yes, let's do it.
- Accepted · scheduled Mon 8:00 AM
Your calendar
Mon 8:00 AM · Estimate accepted · Dana
Want These Running With Your Business Name on Them?
On a free 30-minute call, Ty finds where you lose jobs and which of these would book you the most work first.
You talk with Ty Meder, the founder. U.S. Army veteran, 8 years in IT. Rather talk now? Call (216) 516-1418.
Starts with the list you already have
Win Back Old Leads and Customers
Past customers and leads that went quiet get a short series of notes inviting them back onto your calendar.
- Best for Past customers, old leads, and estimates that never signed.
- You get People who already know you come back first.
- What we need Past customers' names, phones and emails, as an export from Jobber, Housecall Pro, QuickBooks or ServiceTitan.
- Your list stays yours A signed NDA. Used only for your campaign, never sold or shared, and deleted when you stop. Or send our notes from your own system.
- What it costs For home service businesses: no setup or monthly fee. You pay 10% of a job only when a customer we booked signs it within 180 days, and only after you get paid.
- Start with the list you already havePast customers, old leads and estimates that never signed.
- Clean the list firstDuplicates, open jobs and anyone who opted out are removed before anything is sent.
- Email firstEveryone starts by email. Texts go only to people who agreed to them, on weekday daytime hours.
- Series endsNo reply after the last note ends it. It never loops and never spams your homeowners.
- Every reply is read and sortedA reply, a call back or a booking stops the series. It is sorted: ready to book, a question, not now, or stop. Nothing goes back until you approve it.
- Stop or not nowStop removes them for good. Not now ends the series, and you decide when to reach out again.
- Question? You approve the answerIt comes to you with a drafted answer. You approve or change it with one reply.
- Booked on your calendarThey pick a time, and it lands on your calendar with their name, phone number and what they need.
- A weekly booked listEach week you see who booked from the old list and which note they answered.
Dana Example past customer
- Dana: past customer, last visit 2 years ago
- Not a duplicate, no open job, never opted out
- Hi Dana,
This is your name from your business. It has been a while since we were last in touch, so I wanted to check in.
Would a roof inspection be helpful this season?
your name - Hi Dana,
If a phone call is a hassle, you can book a roof inspection online and pick the time that suits you: your booking link
Would that be easier for you?
your name, your business - Hi Dana,
Open times fill up, so I wanted to offer you Tue 9:00 AM or Thu 2:00 PM for a roof inspection. You can also pick another time here: your booking link
Would one of those work for you?
your name, your business - Thursday works for me.
- Dana is ready to book Thu 2:00 PM. Nothing goes back until you approve it.
- Booked · Thu 2:00 PM
- Dana booked from your old list, after note 3.
Your calendar
Thu 2:00 PM · Roof inspection · Dana
Starts when someone taps Book Now
Online Booking and Reminders
Visitors book a real open time on their own. A text confirms it right away, and a reminder the day before asks them to confirm.
- Best for Visitors on your website and Google profile.
- You get Customers book themselves at any hour, without phone tag.
- One clear Book Now buttonOn your website and Google profile, on phone or desktop.
- Pick the serviceEach service books the right length of visit.
- Pick a real open timeThey only see times you are really free, with buffer between visits.
- A few short detailsName, phone, address, a note about the job and a box to agree to text reminders, so you show up knowing what to bring.
- The visit happensYou show up prepared, and the customer is expecting you.
- Replies come to youA YES marks the visit confirmed. Any other reply, like a note about the job or a new time, comes to you to answer.
- Hands off to review requestsAfter the visit, review requests take over.
Dana Example customer
- Dana taps Book Now on your website
- Picked: Roof inspection
- Picked: Thu 2:00 PM
- Sent: name, phone, address and a note
- Hi Dana, your roof inspection with your business is confirmed for Thursday at 2:00 PM. To change the time, use your change link. Is there anything we should know before your visit? Reply STOP to opt out.
- Hi Dana, a reminder from your business: your roof inspection is tomorrow, Thursday at 2:00 PM. To change the time, use your change link. Can you reply YES to confirm? Reply STOP to opt out.
- YES
- Confirmed · Thu 2:00 PM
- Visit done · Thu 2:00 PM
- Handed off to review requests.
Your calendar
Thu 2:00 PM · Roof inspection · Dana
Starts when the job is finished
Review Requests
Every finished job gets the same friendly review ask, and every customer can also tell you privately what to improve.
- Best for Every customer after a finished job.
- You get Every customer gets asked, and you never have to remember.
- The job is finishedThe visit ends on your calendar, or you mark the job done. Nobody has to remember to ask.
- One page, two buttonsEvery customer sees the same page: leave a Google review, or tell you privately what to improve.
- A Google review is postedIt shows on your Google profile, where new customers look.
- Private feedback to youAnything typed in the feedback box, or texted back, comes straight to you, so you can fix it or call them back.
- Weekly summaryEach week: who was asked, who tapped through, and what feedback came in.
Dana Example customer
- Job marked done
- Hi Dana, thanks for choosing your business today. Here is a one-tap page to tell us how we did: your review page. Would you mind sharing a few words? Reply STOP to opt out.
- Hi Dana, your name from your business. If you have a minute, here is where to share how we did: your review page. Would you mind? Reply STOP to opt out.
- Dana opened your review page
- Google review posted
- Who was asked, who tapped through, and what feedback came in.
Your Google profile
New review from Dana
You Stay in Control
Every service follows 4 rules that protect your name.
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You approve the answers
Questions and price pushback come to you with a drafted reply. It only uses prices you have given it.
-
Texts only with permission
Texts go only to people who agreed to them, during daytime hours. Everyone else gets email.
-
Stop means stop
A stop reply removes them for good. Every series ends, and none of them ever loops.
-
Nothing changes for customers
Same phone number, your business name, and your calendar.
Questions Owners Ask
Straight answers before you book.
What is speed to lead?
Speed to lead is how fast you answer a new call, web form or estimate request. We keep it short: calls answered 24/7, web leads answered within minutes, then follow-ups until each one books or says no.
What is revenue recovery?
Revenue recovery means winning back jobs you already paid to get: calls nobody picked up, web leads nobody answered, estimates nobody followed up, and past customers who never came back. Winning back old customers costs nothing up front; you pay only on jobs it brings back.
Do you work with businesses outside Ohio?
Yes. We're based in Parma, Ohio, near Cleveland, and work with service businesses anywhere in the United States, all by phone and online.
Which one should I start with?
The one where you lose the most jobs today. On a free 30-minute call we look at your missed calls, how fast leads hear back, and your open estimates, then tell you where to start.
Do I need a new phone number?
No. Customers call the same number, and bookings land on your calendar.
Will it work with the CRM I already use?
Usually, yes. New leads and bookings go into the CRM you already use. We check yours on the free call.
Will it text people who never agreed to texts?
No. Texts go only to people who agreed to them, and only during daytime hours. Everyone else gets email, and a stop reply removes them for good.
Who answers questions about price?
You do. Price questions and pushback come to you with a drafted reply, and nothing goes back until you approve it. It only quotes prices you have given it.
Is there a contract?
No. Every service is month-to-month.
What if it tells a customer something wrong?
It answers only from facts you give it. A question it can't answer comes to you: the receptionist puts the caller through or takes a message, and texts and emails send you a drafted reply to approve.
What does it cost?
It depends on which services you pick, so Ty gives you the exact price on the free call, before anything starts. You pay month to month, only for what you pick. Only the 24/7 receptionist has a setup fee. The monthly fee keeps each one working: updates when your business changes, fixes, and reports. Winning back old customers has no monthly fee: you pay only on jobs it brings back.